orders

Hi everyone, as promised, all orders will be shipped by the 14th day of the last post unless you have just contacted me. Please expect 7-10 days from the date of your email to me for your items to ship. Possibly sooner but I am trying to be careful with the time frame.

Thanks again for your patience.

Jennifer Crocker

Comments

Ok guys, I know that this is upsetting to EVERYONE but I AM getting these issues resolved and even the people who were already refunded can also receive makeup. Please keep in mind that before I got so busy, I had a business without the problems. I am doing everything to make this right..and, yes, you will receive your makeup, please allow me the two weeks to make this right and then, if you haven't received your makeup the, by all means....do what you have to do.

Jen

Update

Hello everyone,

I am still receiving emails from everyone with their order information, please also include the date of the order in your email. I will be working from the back forward. I will have all orders shipped out with the safest shipping method. I expect this to take no more than two weeks to finish, probably less. I will no for sure once I have everyone's orders. I will continue to update this blog as I make progress and let you all know if there is a change in time frame (earlier shipping) thank you to everyone who is allowing me to make this right. I completely understand all of your frustrations.

Jen

Refunds, replacements and shipping

Hello all, I am still working this post, I will have this up as soon as possible. I will have a special email set up for you to email your transaction details and set up shipments. I will have several people helping me and will have a realistic time frame of getting your products to you if you haven't already filed for a refund. More details will be posted soon. I am sorry.